If the temperature is expected to be above 70, please designate a shady area for your Box in the Delivery Instructions section under the Profile tab of your account. You will be asked leave a cooler out with an ice pack for our more fragile items and we will move the more fragile items from the Box into your cooler and take the empty Box back.
Please keep in mind that we cannot guarantee the quality of the produce if you do not leave out a cooler. And be SURE to leave ice packs in the cooler. It becomes an “oven” in the heat if you don’t. Not good for fruits and veggies!
If the weather is questionable during our colder months or hurricane season, we will evaluate and contact you with updates. Every once in a while we do have to cancel deliveries if it is too dangerous for our Neighborhood Ambassadors to be on the road.