Your Neighborhood Ambassador is the best resource for a missing/incorrect item(s) in your order. Often they can correct the issue within the same day.


You can reach out to your ambassador directly by finding their contact information on your member account at the top right hand of the Profile page. 

Call or text their number listed.


If you are unable to reach him or her, please contact Member Solutions ASAP so we can help locate your correct items. 

Create a Support Ticket or give us a call (919) 904-4722 so we can assist you right away!