Orders

How do I place an order?
When the menu opens Friday afternoons, you can log into your account and get started on your order for the upcoming week. Start by choosing the Box that...
Fri, 8 Mar, 2019 at 11:18 AM
How do I SWAP??
Our new menu now has the option for 2 swaps! Select your swaps for the Box you want to order then add everything to your cart. See this quick video on two s...
Wed, 1 Aug, 2018 at 1:47 PM
What if I need to make a change to my order but have missed the deadline?
Our farmers plan their harvest according to the order count we have Sunday night after the menu closes at 9PM. It is very important that your order or skip ...
Fri, 25 Jan, 2019 at 10:31 AM
Can I have just Specialty Items in my Box?
You can create a Box of your own over the weekend ordering period that includes produce and some of our delicious NC specialty items like honey, jam, cheese...
Mon, 2 Sep, 2019 at 12:33 PM
Did I just order twice?!
You received two order confirmation emails and now you're wondering if you have TWO orders!! But no worries! When you make any changes to your orde...
Mon, 30 Jul, 2018 at 12:06 PM
Do I tip my Neighborhood Ambassador?
Tipping is not a requirement for your ambassador, but we do offer a way for you to tip if you wish. Here is a quick video to show you where to find this on ...
Mon, 2 Sep, 2019 at 12:34 PM
How do I create my own Box?
A customized Box allows you to choose exactly what you want to receive. View the video below on ordering a customized "Build Your Own" Box. Step b...
Mon, 2 Sep, 2019 at 12:36 PM
Out of State Items in my Produce Box??
I know The Produce Box is committed to buying local from our NC farmers, but why are there items in my Box that aren't grown in North Carolina?  Jill,...
Fri, 5 Jul, 2019 at 2:26 PM
Do the farmers use GMO seed?
Great question!  There is certainly a lot of conflicting information being published about the use of GMO's.  Understandably, this can leave our member...
Fri, 1 Mar, 2019 at 12:24 PM
How do I remove a SOLD OUT item that I opted in for?
On the Checkout Page of the menu, scroll down and you will see your Opt-ins listed. Click the X to remove the item you do not want if we are able to get ...
Wed, 5 Sep, 2018 at 1:17 PM