Orders

How do I build my own box?
A customized Box allows you to choose exactly what you want to receive. View the video below on ordering a customized "Build Your Own" Box. Step b...
Thu, 14 May, 2020 at 4:44 PM
Can I pick and choose what I want in my box?
Absolutely!  You can create a Box of your own over the weekend ordering period that includes produce and some of our delicious NC specialty items like honey...
Tue, 28 Jun, 2022 at 4:27 PM
How Do I SWAP??
You can swap up to TWO items out of your Box each week!  See this quick video showing how to swap two items in a Happy Hippie Box:  Click ORDER f...
Tue, 28 Jun, 2022 at 4:28 PM
How Can I Change My Order After its Been Submitted?
So, you've already placed an order and want to make a change BEFORE the 11:30 pm Sunday deadline...now what?!   No problem!!  Just log into your ac...
Tue, 29 Jun, 2021 at 12:20 PM
How do I change/cancel my order after the order deadline?
Our farmers plan their harvest according to the order count we have Sunday night after the menu closes at 11:30 PM. It is very important that your order (Se...
Tue, 29 Jun, 2021 at 12:20 PM
How Do I Delete or Cancel my Order?
*** After Sunday at 11:30 pm you will not be able to delete or cancel your order.  You will need to contact our Help Desk for assistance.  (See: How Do ...
Tue, 18 Aug, 2020 at 8:00 AM
Did I just order twice?!
You received two order confirmation emails and now you're wondering if you have TWO orders!! But no worries! When you make any changes to your orde...
Mon, 30 Jul, 2018 at 12:06 PM
Do I tip my Neighborhood Ambassador?
Tipping is not a requirement for your ambassador, but we do offer a way for you to tip if you wish. Here is a quick video to show you where to find this on ...
Mon, 2 Sep, 2019 at 12:34 PM
Out of State Items in my Produce Box??
"I know The Produce Box is committed to buying local from our NC farmers, but why are there items in my Box that aren't grown in North Carolina?&q...
Tue, 28 Jun, 2022 at 4:29 PM
How do I remove a SOLD OUT item that I opted in for?
On the Checkout Page of the menu, scroll down and you will see your Opt-ins listed. Click the X to remove the item you do not want if we are able to get ...
Wed, 5 Sep, 2018 at 1:17 PM