Orders

Did I just order twice?
You received two order confirmation emails and now you're wondering if you have TWO orders!! But no worries! When you make any changes to your order...
Tue, 11 Apr, 2023 at 8:06 AM
Do I tip my Neighborhood Ambassador?
Tipping is not a requirement for your ambassador, but we do offer a way for you to tip if you wish.  *Please only use numbers and decimal points in the tip ...
Tue, 11 Apr, 2023 at 8:07 AM
I'm surprised to see produce from outside North Carolina...
"I know The Produce Box is committed to buying local from our NC farmers, but why are there items in my Box that aren't grown in North Carolina?&qu...
Tue, 11 Apr, 2023 at 8:12 AM
How do I remove a SOLD OUT item that I opted in for?
From your cart, remove the sold out item then you can checkout.
Tue, 11 Apr, 2023 at 8:15 AM
Where can I find information on the artisan items that are offered?
How to search by category Looking to search the menu by a "type" of item?  Dairy, Bread, Prepared meals, etc?  Watch the video below for i...
Tue, 11 Apr, 2023 at 8:16 AM
How can I view past orders?
To view past orders, click on the profile icon and select 'Your Orders'.
Tue, 11 Apr, 2023 at 8:20 AM
How can I receive credit for an item that is not in great shape?
We guarantee the quality of all produce and products you receive. If you have a quality concern, please contact our Member Solutions Team.  info@theproduce...
Tue, 11 Apr, 2023 at 8:24 AM
How to add a coupon to your order
Got a coupon to use? When you get to the Checkout page, enter your coupon code in the field provided. 
Tue, 11 Apr, 2023 at 8:26 AM
I was charged for a box I didn't order!
It sounds like you are subscribed to one of our curated boxes. Each week you have FOUR options:  Do nothing and receive your weekly subscription box ...
Tue, 11 Apr, 2023 at 8:35 AM