Help Desk

Delivery 11

• What if something doesn't look too great in my Box?
• What do I return each week?
• My Box is Missing!
• Help me use my produce!!
• Weather Impacts on your Delivery

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Orders 15

• How do I place an order?
• How do I SWAP??
• What if I need to make a change to my order but have missed the deadline?
• Can I have just Specialty Items in my Box?
• Did I just order twice?!

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Account Management 15

• How do I SKIP a week?
• How do I see a credit on my account?
• How do I change my Delivery Address?
• What if I don’t get the menu e-mail each week?
• How do I Cancel my Membership?

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Signing Up 6

• How does this program work?
• Can I cancel at any time?
• What is the membership fee?
• $1 Charge Receipt?
• Do you accept EBT?

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Delivery 3

• When do you deliver?
• What about the weather? Where will my box be left?
• Where do you deliver?

Ordering 4

• Do I get to choose my box each week?
• What can I have delivered? Can I have just specialty items delivered?
• When can I order my box?
• Do I have to spend a minimum amount or incur a delivery fee?

General Information 6

• Are you similar to a CSA (community supported agriculture) or buying from a grocery store?
• Do you provide Storage tips and Recipes for the Boxes?
• Are your fruits & veggies organic?
• What is your policy on allergies?
• Do you have gift certificates?

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