Account Management

How do I SKIP a week?
You may manually skip a future delivery by clicking the picture of the calendar on your member page. This will show all delivery weeks for the current c...
Thu, 27 Jun, 2019 at 3:33 PM
How do I see a credit on my account?
Credits and charges are viewable under the Payment tab in your member account  When you submit your order over the weekend, you will NOT see your credit...
Thu, 27 Jun, 2019 at 3:39 PM
How do I change my Delivery Address?
You can submit an address change request in your member account.  Click on the Profile tab at the top and scroll down to the Need Address Change button....
Wed, 8 Aug, 2018 at 10:54 AM
What if I don’t get the menu e-mail each week?
If you are not receiving our emails please let us know right away and we will do our best to help you remedy the situation. We are not responsible for spam ...
Mon, 30 Jul, 2018 at 11:19 AM
How do I Cancel my Membership?
Your membership with The Produce Box is not a long-term contract. You can cancel at any time. All memberships are automatically renewed each year and all me...
Wed, 15 Aug, 2018 at 11:43 AM
I updated my card, but received a $1 receipt??
All new card numbers are verified with a $1 charge (and voided immediately) If you enter your card more than once, or click the Save button more than on...
Mon, 30 Jul, 2018 at 11:22 AM
Sign Up For Text Alerts!
Opt in for TEXT Notifications You can opt in to receive text notifications each week. You will get a text on Friday when the menu opens, a reminder text...
Mon, 30 Jul, 2018 at 11:30 AM
Having Trouble Logging in from your Apple device?
Sometimes your AutoFill settings on your Apple device can keep you from logging in with a new password or email address. Here's a quick video to help y...
Mon, 30 Jul, 2018 at 11:31 AM
Can I refer a friend?
Yes, please! It's easy to share the veggie love with your friends, family, and neighbors. Log into your account and find your personal referral link at...
Fri, 25 Jan, 2019 at 10:34 AM
How do I update my Credit Card?
You can update your Credit Card information under the Credit Cards tab at the top of your member account. Click the Credit Cards tab Click Add Credi...
Mon, 29 Oct, 2018 at 11:39 AM