Account Management

How do I SKIP a week?
To skip a week click the Manage Your Deliveries tab in your member account.    Click on the picture of the calendar on the middle right side o...
Thu, 14 May, 2020 at 12:47 PM
How do I see a credits and charges on my account?
Credits and Payments are viewable under the Payment tab in your member account.   When you submit your order over the weekend, any credits you have on y...
Wed, 6 May, 2020 at 6:09 PM
I'm moving! How do I change my Delivery Address?
You can submit an address change request through your member account.  Click on the Profile tab at the top and scroll down to the Need Address Change bu...
Thu, 14 May, 2020 at 3:15 PM
What if I don’t get the menu e-mail each week?
If you are not receiving our emails please let us know right away and we will do our best to help you remedy the situation. We are not responsible for spam ...
Thu, 14 May, 2020 at 3:23 PM
How do I Cancel my Membership?
Your membership with The Produce Box is not a long-term contract. You can cancel at any time. All memberships are automatically renewed each year and all me...
Wed, 6 May, 2020 at 6:11 PM
I updated my card, but received a $1 receipt??
All new card numbers are verified with a $1 charge (and voided immediately) If you enter your card more than once, or click the Save button more than on...
Mon, 30 Jul, 2018 at 11:22 AM
Sign Up For Text Alerts!
**All members will receive a text 3 minutes prior to their delivery.  A second text will be sent immediately after delivery is complete.   (If you receive ...
Thu, 14 May, 2020 at 3:31 PM
Having Trouble Logging in from your Apple device?
Sometimes your AutoFill settings on your Apple device can keep you from logging in with a new password or email address. Here's a quick video to help y...
Mon, 30 Jul, 2018 at 11:31 AM
Can I refer a friend?
PLEASE DO!   It's easy to share the veggie love with your friends, family, and neighbors. Log into your account and find your personal referral link ...
Thu, 14 May, 2020 at 3:34 PM
How do I update my Credit Card?
You can update your Credit Card information under the Credit Cards tab at the top your member account.  Click Add Credit Card  (our system requires y...
Thu, 14 May, 2020 at 3:40 PM