Delivery

What if something doesn't look too great in my Box?
We guarantee the quality of all produce and products you receive. If you have a quality concern, please let us know and we will be more than happy to issue ...
Tue, 28 Jun, 2022 at 4:04 PM
What do I return each week?
We need your empty Box and the silver liner inside the box. Leave it out on delivery day, including any green quart/pint containers, and your coordinator wi...
Wed, 29 Jun, 2022 at 12:50 PM
My Box is Missing!
If you receive your delivery day text and your box is missing, please check that it wasn't left in another area of your home. It's possible a s...
Wed, 29 Jun, 2022 at 12:50 PM
Weather Impacts on your Delivery
If the temperature is expected to be above 70, please designate a shady area for your Box in the Delivery Instructions section under the Profile tab of your...
Mon, 2 Sep, 2019 at 12:26 PM
When will I receive my delivery?
Currently, we deliver on Tuesdays and Wednesdays each week. Typically, you can expect your Box to arrive between 7 am and 5pm on your delivery day.  You...
Tue, 28 Jun, 2022 at 4:14 PM
Holiday Deliveries
The Produce Box delivers every week of the year with the exception of the week after Christmas.  We DO deliver the week of Thanksgiving AND Christmas, a...
Wed, 29 Jun, 2022 at 1:09 PM
How can I return empty Boxes?
Thanks so much for getting those back to us! The easiest way to return your empty box(es) is to leave them out on your next delivery day.   Your Neighb...
Wed, 6 Apr, 2022 at 4:41 PM
My Box has not been delivered yet!
Typically, you can expect your delivery to be made between 7am and 5pm on your delivery day. Occasionally our Neighborhood Ambassadors might be helping ...
Tue, 28 Jun, 2022 at 4:18 PM
How can I change my Delivery Schedule?
You can easily manage your delivery schedule by clicking on the "Manage Your Deliveries" tab of your member account.  There are 3 options to choos...
Thu, 14 May, 2020 at 3:07 PM
Contact Us
If you have questions or concerns, please first check out our informational Help Articles.  You can select the "? NEED HELP?" link from the men...
Tue, 28 Jun, 2022 at 4:24 PM