Delivery

What if something doesn't look too great in my Box?
We guarantee the quality of all produce and products you receive. If you have a quality concern, please let your Neighborhood Ambassador know as soon as pos...
Mon, 2 Sep, 2019 at 12:24 PM
What do I return each week?
We need your empty Box! Leave it out on delivery day, including any green quart/pint containers, and your coordinator will bring it back. Please rec...
Wed, 8 Aug, 2018 at 11:09 AM
My Box is Missing!
Your Neighborhood Ambassador is the best resource for a late/missing Box or a missing item from your order.  You can reach out to him or her directly by fi...
Mon, 2 Sep, 2019 at 12:25 PM
Help me use my produce!!
Absolutely!! We'll email you storage information for the items in your Box every week and you can find a link to all produce storage information HERE. ...
Fri, 25 Jan, 2019 at 10:24 AM
Weather Impacts on your Delivery
If the temperature is expected to be above 70, please designate a shady area for your Box in the Delivery Instructions section under the Profile tab of your...
Mon, 2 Sep, 2019 at 12:26 PM
When will I receive my delivery?
Currently, we deliver on Wednesdays, Thursdays, and Fridays each week. Typically, you can expect your Box at any time between 7am and 5pm on your delivery d...
Mon, 2 Sep, 2019 at 12:27 PM
Holiday Deliveries
The Produce Box delivers every week of the year with the exception of Thanksgiving week, & Christmas week.  Please be aware that if your delivery lo...
Wed, 11 Dec, 2019 at 12:57 PM
How can I return empty Boxes?
Thanks so much for getting those back to us! The easiest way to return your empty box(es) is to leave them out on your next delivery day.   Your Neighb...
Mon, 2 Sep, 2019 at 12:29 PM
My Box has not been delivered yet!
Typically, you can expect your delivery to be made between 7am and 5pm on your delivery day. Occasionally our Neighborhood Ambassadors might be helping ...
Mon, 2 Sep, 2019 at 12:29 PM
I received my Box and it is not correct!
Your Neighborhood Ambassador is the best resource for a missing/incorrect item(s) in your order. Often they can correct the issue within the same day. Y...
Mon, 2 Sep, 2019 at 12:30 PM